I have received an update from PayPal but I'm kinda confused as of what they actually mean and what I am supposed to do...
I've received the following message through email from PayPal for both my disputes :
Quote:The seller responded to our request for shipment tracking information. We
still need to investigate and confirm this information, but we wanted to
share the seller's response with you:
Tracking Company: Other
Tracking Number: Download Complete
No further action on your part is required at this time. We will continue
our investigation, and contact you with any updates.
If you received your item, you can cancel your claim. To do so, copy the
link below and paste it in a web browser window. Please follow the
instructions when the web page appears.
Based on this I supposed that I can only wait for a further update.
However when I log in to my PayPal account I read the message that the disputes are on the stage where my own action is required, and when I open them for more details I read this :
Quote:Status
The seller has responded to our request for tracking information. We haven’t confirmed the tracking information yet but wanted to share it with you.
Item delivered online tracking # Download Complete
What happens next
Please review the information and let us know how you would like to proceed.
If you've resolved this problem, you can cancel this claim at any time.
If you received the item but it's not as described by the seller, you can change the reason for your claim.
So, what am I supposed to do now?
I'm confused..