I've got an update on the referral commissions subject.. after contacting their support they replied within hours.. :
Me, Tuesday, December 17, 2013 at 01:02 AM Quote:Hello there, I was wondering if the referral commissions system is working fine.
I have a couple of them as pending and one has just reached 45 days..
According to your FAQ, it may take up to 45 days but usually commissions are credited within 2-3 days..
So, I would like to ask.. is there something wrong with my account?
Administrator, Tuesday, December 17, 2013 at 09:16 AM Quote:Hi mate, no there is nothing wrong at all. Most of the commissions are approved after that 45th day as there is too much cheating going around. Please check tomorrow for the commission from 2nd november and come back to me if it's still not approved, I'm not closing this ticket.
Me, Tuesday, December 17, 2013 at 01:37 PM Quote:Thanks, I'm ok with that.
Just a note though.. maybe if the system works like that, it might be wise to consider updating the current FAQ page to reflect how this process works.
This would prevent more support tickets like this one from occuring and saving you more time to work on more important things. Just sharing my opinion.
Keep up the great work!
Best Regards,
SolidSnake
PTCBox.Me Administration
Administrator, Tuesday, December 17, 2013 at 02:17 PM Quote:Good point, will put that on my growing todo list
So, it looks like they're actually waiting for the 45 day PayPal protection period to expire before they credit the commissions to the uplines.
Well, I guess it's understandable as otherwise it will be easy to cheat, if they get credited earlier..
(btw I just noticed that "saving" should be changed to "save" to make the syntax correct.. pff.. I can't edit that now..)